- 1225 Kennedy Rd suite 2000, Scarborough, ON M1P 4Y1, Canada
- CA +1 (416) 477-9616
This Privacy Policy explains how FlexLab, operating through flexlab.io, collects, uses, shares, and protects
personal information submitted through the website. FlexLab’s exact registered legal company name will
be added after it is confirmed by management.
● Contact-form information: your name, email address, and the project, inquiry, or message details you
submit.
● Meeting-booking information: the contact and scheduling details you provide when booking a meeting.
● Newsletter information: the details you submit when you separately choose to subscribe to the
newsletter.
● Cookies and usage data: information such as pages viewed, interactions, device and browser
information, approximate location, referring pages, and similar analytics data collected through
cookies, Google Analytics, and Google Tag Manager.
● To respond to inquiries.
● To schedule and manage meetings.
● To understand project requirements.
● To provide requested information about our services.
● To manage business and service-related communications.
● To send newsletters to people who separately subscribed.
● To operate, maintain, analyze, and secure the website.
● To comply with applicable legal and recordkeeping obligations.
We send emails only in connection with information a person has provided directly, including when that
person submits the contact form, books a meeting, emails us, or separately subscribes to the newsletter.
Submitting the contact form or booking a meeting is not treated as consent to receive the newsletter unless
the person separately opts in.
We do not use purchased, rented, or scraped mailing lists for newsletter or marketing email.
FlexLab may use Amazon Simple Email Service (Amazon SES) to deliver contact-form responses,
meeting communications, service emails, and newsletter emails to subscribers. In connection with email
delivery, the recipient email address, message content, delivery status, and bounce, complaint, and
unsubscribe status may be processed by the email-delivery provider.
Every newsletter or marketing email will include an unsubscribe option. You may unsubscribe at any time.
After an unsubscribe request, the address will be removed from, or suppressed against, future newsletter
and marketing sends. We may retain a limited suppression record so the opt-out continues to be
respected.
The website uses cookies and similar technologies, including Google Analytics and Google Tag Manager,
to understand website traffic, usage, and performance. You can manage cookies through your browser
settings. Disabling cookies may affect some website functionality.
We may share information with service providers only as needed for them to perform services for FlexLab,
including website hosting, email delivery, meeting scheduling, Google Analytics, and Google Tag Manager.
These providers process information under their own terms, privacy notices, and contractual obligations.
We do not sell personal information.
We retain personal information only for as long as reasonably necessary for business communications,
service-related purposes, website operation and security, legal obligations, and unsubscribe-suppression
purposes. Retention periods may vary depending on the nature of the information and the reason it was
collected.
We use reasonable administrative, organizational, and technical safeguards designed to protect personal
information. No website, transmission method, or storage system can be guaranteed to be completely
secure.
Depending on applicable law, you may request access to your personal information, ask us to correct it,
withdraw marketing consent, unsubscribe from newsletters, or request deletion where applicable. To
submit a request, contact info@flexlab.io.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised
effective date.
FlexLab
Website: flexlab.io
Email: info@flexlab.io
Phone: +1 (416) 477-9616
Address: 1225 Kennedy Rd, Suite 2000, Scarborough, ON M1P 4Y1, Canada
